Privacy Policy

1. Introduction

Nestguard ("we", "us", "our") operates at 267 Phetchaburi Road, Ratchathewi, Bangkok 10400, Thailand. We provide educational workshops on retirement and pension system information.

This Privacy Policy explains how we collect, use, store, and protect the personal data of individuals who interact with our website at nestguard.club or register for our programmes. We take privacy seriously and process personal data only as necessary for our legitimate operational purposes.

This policy operates under the Personal Data Protection Act B.E. 2562 (PDPA) of Thailand. For questions, contact us at [email protected].

2. What Personal Data We Collect

We collect personal data only when you provide it directly to us or when it is generated by your use of our website. This includes:

• Contact and registration data: name, email address, and telephone number submitted through our enquiry or registration forms.
• Communication data: messages, questions, or correspondence you send us by email or form.
• Technical data: IP address, browser type, device type, and pages visited, collected via cookies and analytics tools.

Legal basis for processing:

• – Enquiry and registration data: consent and contract performance
• – Analytics data: legitimate interest in improving our services
• – Legal obligations: where required by Thai law

Retention: Contact and registration data is retained for up to 24 months after your last interaction with us, then deleted. Analytics data is retained per the policy of the analytics provider used.

3. How We Use Your Data

Personal data submitted to us is used for the following purposes only:

• Responding to enquiries: to answer questions you send via our contact form or email.
• Workshop logistics: to confirm registration, share session details, and send follow-up materials after attendance.
• Service improvement: to analyse how our website is used in aggregate, so we can improve content and navigation.
• Legal compliance: to meet any obligations under applicable Thai law.

We do not use your personal data for marketing purposes without your explicit consent. We do not sell or rent personal data to any third party.

4. Data Sharing

We do not share your personal data with third parties except in the following limited circumstances:

• Service providers: we may share data with trusted technical service providers (such as website hosting or email platform providers) who process data on our behalf and are bound by appropriate data processing agreements.
• Legal requirements: if required by Thai law, court order, or competent authority.

We do not transfer personal data outside Thailand unless required by law and appropriate safeguards are in place.

5. How We Protect Your Data

• Encryption: our website uses HTTPS/TLS encryption for all data in transit.
• Access controls: personal data is accessible only to Nestguard staff who require it for their role.
• Breach procedures: in the event of a data breach affecting your rights, we will notify affected individuals and the relevant authority in accordance with the PDPA.
• Security review: we review our security practices annually.

6. Cookies

Our website uses cookies to support basic functionality and to understand how visitors navigate our pages. Cookie categories we use include:

• Essential cookies: necessary for the site to function; cannot be disabled.
• Analytics cookies: help us understand which pages are visited most frequently; optional.
• Preference cookies: remember your cookie consent choice; optional.

You can review and manage your cookie preferences on our Cookie Policy page.

7. Your Rights Under the PDPA

Under Thailand's Personal Data Protection Act (PDPA B.E. 2562), you have the following rights regarding your personal data:

• Right of access: to request a copy of the personal data we hold about you.
• Right of rectification: to correct inaccurate or incomplete data.
• Right of erasure: to request deletion of your data where we no longer have a legal basis to retain it.
• Right to restrict processing: to ask us to limit how we use your data in certain circumstances.
• Right to data portability: to receive your data in a structured, commonly used format.
• Right to withdraw consent: where processing is based on consent, you may withdraw it at any time without affecting prior processing.
• Right to lodge a complaint: you may contact the Office of the Personal Data Protection Committee (PDPC) of Thailand if you believe your data has been processed unlawfully.

To exercise any of these rights, email us at [email protected]. We will respond within 30 days.

8. Third-Party Links

Our website and materials may include links to official Thai government sources and other external sites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies when you visit them.

9. Children's Privacy

Our workshops are designed for adults aged 18 and over. We do not knowingly collect personal data from minors. If we become aware that a minor has submitted data to us, we will delete it promptly.

10. Changes to This Policy

We may update this policy from time to time. Material changes will be communicated via a notice on our website homepage. The updated policy will take effect 14 days after the notice is published. Continued use of our website constitutes acceptance of the revised policy.